Privacy Policy

Information We Collect

We collect minimal personal information, specifically:

• Basic Account Information: Email address for account creation and authentication purposes.
• Usage Data: Anonymous and aggregated data about how you interact with our Service, such as features used and time spent on the platform.
• Device Information: Basic information about your device, including device type, operating system, and browser type for optimization purposes.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To communicate with you about updates, security alerts, and support messages
• To analyze usage patterns to enhance user experience
• To detect, prevent, and address technical issues
• To process payments when you purchase premium features (through Razorpay)
• To authenticate your identity and manage your account (including through Google OAuth)

Data Storage and Retention

Most data we collect is ephemeral in nature and is not permanently stored. Your email address is retained for account authentication purposes. We store this information for as long as your account remains active or as needed to provide you services.

You can request deletion of your account and associated data at any time.

Third-Party Services

Our service integrates with certain third-party services to enhance functionality:

• Google OAuth: We use Google Sign-In to authenticate users. When you choose to sign in using Google, we receive basic profile information, primarily your email address. Please review Google's privacy policy for details on how they process your data.
• Razorpay: For payment processing, we use Razorpay. When making payments, you provide financial information directly to Razorpay, not to us. This transaction data is governed by Razorpay's privacy policy.
• Analytics: We use analytics tools to understand usage patterns. These tools collect anonymous data about how users interact with our Service.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With third-party service providers who help us operate our Service (such as hosting providers, payment processors)
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt-out of certain data collection and processing
• The right to data portability

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@pikstream.com
• By mail: Odento Infolabs Pvt Ltd, WeWork Seawoods Grand Central, 10th Floor Tower 1, Sec-40, Seawoods, Nerul, Navi Mumbai, Maharashtra, India-400706